My Opa died two weeks ago. He was 92. He lived a hard life but he lived life well. He escaped war and left a country that had nothing to offer for a chance at a new life in a young country, Australia. I cannot imagine the courage it takes to leave everything you know…
One of the best and hardest things you can do as a small business owner is to start saying no to clients. Potential clients, paying clients. Clients that suck you dry and leave you depleted for your work and their attitude. Saying no is good for your business. The more you say no to people you…
Operations One of the best investments you can make when setting up your small business is to begin to create a ‘dummies guide’ to the way you operate. No one will ever do it the same way as you – but unless you create a guide – how can anyone understand just the way you…
PEST Analysis – External To ensure your small business remains relevant to your target market you should be constantly examining trends. Working on the business not just in it. Using the PEST model, trends in the following areas should be examined to identify the potential opportunities or challenges for your business: Political / Legal: What…
CLAW – Internal Review I have developed a model to help you quickly identify the low-hanging fruit for improvement in your small business operations. Using the CLAW model you can quickly identify internal and customer feedback to identify areas of improvement for your business. What Costs too much? Review your P & L. What items…
