The balance between traditional and non-traditional media for small business operators. Not every customer is the same. My mother does not use social media. She is not one of those grandmas’ who wants to connect with her grandkids through socials or Skype or messenger. You will get a text or a phone call (and she…
For many people this year has now started in February, as January was just a write-off – for all the wrong reasons. Usually for us January is a time to recharge the batteries for the year ahead. My batteries remain on red. Everyone has a story attached to the fires across Australia. The stories for…
In my research for the book I am writing on the late Anita Roddick I have been transcribing many of her old speeches. I find it gobsmacking that all I need to do is change the date and her words remain as relevant and as eloquent even when 20+ years old. We miss her leadership…
“Isn’t it funny how day by day nothing changes, but when you look back everything is different.” (C.S. Lewis) We all get a little crazy in December. Burnt out, over it, looking forward to holidays… And in the blur of the final end of year business and personal to-do lists, phone calls, emails, parties, holiday…
I have been doing a lot of work recently with small business owners on how they manage their time – helping them find the pathways to efficiency so they get to spend more time working on their business. When it’s business we can lose sight of the reason we started a business in the first…
The end of the financial year (EOFY) wraps up this weekend. If you have an accountant they would have already been in touch to make sure you are organised. As well as making sure you are meeting all of your business obligations, use this time to review your performance and set goals for the next financial…