a facilitator is the key to success

The Key to Kick-Off Meetings

“A goal properly set is halfway reached.” Abraham Lincoln However – getting clarity on goals can be the issue – particularly when in a project setting where there are multiple teams or organisations brought together to achieve a specific assignment. Meetings, when done well, are great places to set goals: reach consensus, make decisions, brainstorm,…

Limit your choices

Limit Your Choices

Limit Your Choices As you know I am a big fan of routine and segmenting non-important decisions: Roast on a Sunday, filling up with petrol on a Wednesday, laying out my clothes for the week (and having a ‘uniform’) – it turns out there is science behind my madness! A few decades of research has…

Small Business Video

How to use video to engage customers

I keep running into statistics that show the positive impact of video for small business being able to improve their marketing efforts through better customer engagement and recall.  Using the functions of your smart phone and the youtube platform, video can be a great way of building your authenticity with customers. Here is what I…