In 1999 in his book The Dream Society, futurist #Rolf Jensen predicted a business world in 2020 which will have shifted from a need driven focus to a story-driven connection with consumers. Is he right? The scenario he paints in 1999 is one where ‘we are in the twilight of a society based on data.…
At lunch today we talked about what was holding us back from success. Sitting amongst a group of very successful women I found it hard to fathom that fear of success rates amongst them. When an opportunity sounds too good to be true we can self sabotage. Both fear of success and fear of failure…
As many of you know I am a fan of routine. Segmenting the mundane in your life into systems so that you have more brainspace and time for the interesting and fun stuff! Last night on #theproject a survey of women was discussed that revealed that the average woman spends almost five months of her working life…
Having spent the last month in Europe it is no surprise that your experience is enhanced or diminished by the people you meet and as you travel – the customer service (or lack thereof that you receive).For some people customer service comes naturally, they go above and beyond without trying. For others you can sense…